Join Our PVC Team
Medical Receptionist
Are you the kind of person who thrives behind the scenes, keeps everything running smoothly, and takes pride in doing things right?
Prairieville Counseling is a growing outpatient mental health practice, and we are looking for a dependable, detail-oriented Receptionist to become a vital part of our team.
Expectations
Operational Heartbeat
You will be supporting both our clients and our clinical team. Responsibilities include answering and returning calls and emails, and providing general administrative support.
Clinical Coordination
You will be verifying insurance benefits, managing therapist calendars, assisting with new client intake, and maintaining accurate records in our electronic health record system.
Compassionate Care
Above all, you will be a friendly, professional point of contact for clients who are often reaching out during vulnerable moments .
Who You Are
You are exceptionally organized, proactive, and reliable. You have a high attention to detail and catch things others miss. You are genuinely personable and take real pride in creating a warm, welcoming experience for every client you interact with. You pick up new systems quickly, communicate with warmth and professionalism, and handle sensitive information with care and discretion. You do not need to be micromanaged, you show up, take ownership, and get things done.
Technology is not something you just tolerate, it is something you genuinely know how to use. You are highly comfortable navigating software platforms, learning new tools, and troubleshooting on your own. If you are the person your friends and family call when they need tech help, this might be you.
What Will You Do
You will be the heartbeat of our daily operations, supporting both our clients and our clinical team. Responsibilities include answering and returning calls and emails, verifying insurance benefits, managing therapist calendars, assisting with new client intake, maintaining accurate records in our electronic health record system, and providing general administrative support across the practice. Above all, you will be a friendly, professional point of contact for clients who are often reaching out during vulnerable moments, and that matters deeply to us.
Tech Tools We Use
We work with SimplePractice, Google Workspace, online scheduling and insurance verification tools, and cloud-based file management systems. Training is provided, but you must arrive with a strong foundation in technology and a genuine comfort level with learning new software quickly.
A Plus If You Have
Experience in a counseling, medical, or insurance setting, or familiarity with verifying mental health benefits or assisting with medicaiton refills is a bonus, but not required.
What matters most is your work ethic, your attention to detail, your tech savvy, and your genuine care for people.